Alicia Palermo-Reddy: A life-saver for those who’ve fallen for heroin on Staten Island

Alicia Palermo-Reddy, 47, a registered nurse who helps families struggling with addiction, has been chosen a 2016 Staten Island Advance Woman of Achievement. Alicia Reddy's addiction helpline is always open. The registered nurse says she started fielding calls on her own a few years back from people struggling with drug problems and their families who were looking for support. At times, the demand could be overwhelming, but Reddy, 47, says she'd never ignore a call if it could mean saving a life. And she has saved numerous ones. Scrolling through her cellphone during a recent interview at her Huguenot home, where she lives with her husband and two children, Reddy read several thankful text messages from people who she has helped over the past few years. There's the 31-year-old father in recovery who she called every day while he went through detox, and a 27-year-old heroin addict who she helped [...]